BBugRelayby Rizaklabs
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BUGRELAY / BY RIZAKLABS

Built around the handoff.

The gap between spotting a website issue and fixing it is often missing context.

THE SPACE BETWEEN “BROKEN” AND “FIXED”

Good work starts
with a shared
understanding.

WHY WE’RE BUILDING BUGRELAY

There’s a better starting point than another message.

A screenshot in one conversation. Steps in another. A developer trying to piece them together. The issue is real, but the context gets lost along the way.

BugRelay brings reviewed visual evidence, reproduction details and useful diagnostics into the same report. So clients can show what they mean, and teams can understand what to do next.

Built by Rizaklabs with agency handoffs in mind, and designed for the people on both sides of the issue.

See the handoff in action
THE PRINCIPLES BEHIND THE PRODUCT

Thoughtful by design.
Useful in practice.

01

Start deliberately.

Capture should be a choice. Start when you’re ready, stop when you have enough, and review before you send.

02

Keep the story together.

The screenshot, interaction and explanation belong beside each other. Context should travel with the issue.

03

Make the boundaries clear.

Private access, selected diagnostics and deliberate sharing. Be clear about what is captured and what still needs review.

ONE CONNECTED WORKFLOW

From the first observation
to the next action.

A product shaped around the work, with a place for every person involved.

The person who spots it

Shows the issue with reviewed visual evidence and a little context.

The team that owns it

Organizes the report, discusses the details and assigns the next step.

The person who fixes it

Starts with a clearer account of what happened, where and how.

A PRODUCT BY RIZAKLABS

Made for a better
way of working together.

BugRelay is in beta. Explore what’s available, follow the changes, or tell us about the handoff you want to improve.

A GOOD PLACE TO START

Less setup mystery.
More first-report energy.

LESS BACK-AND-FORTH. MORE CONTEXT.

Your next bug report
can explain itself.

Start with your workspace